Admin users have two methods to invite employees to join Trainline Business.



  • To add multiple employees at once:
  1. Click the "Add Team Member" button.
  2. Select "Share Link."
  3. Choose "Copy Invite Link" to generate and share a new invite link with the employees you want to add.
  4. If you need to replace an existing invite link, press "Refresh Link."



  • To add one user manually:
  1. Click the "Add team member" 
  2. You will need to enter the Email address, First Name, Last Name and Role of the employee you wish to invite.
  3. After adding the new member, click "Save changes"

The employee will receive by email an invite to join their Trainline Business





If the new team member did not receive the invitation, the Admin can resend the invite :



On this screen, there are three tabbed headings:

Active - These are active employees who can book tickets on their Trainline Business account.

Pending Invites - A list of employees who have been invited to join their Trainline Business account but have not accepted the invite nor created their profile.

Admins - A list of Administrators who will be able to access all bookings and all the information stored within the Trainline Business account. It is recommended that you have at least 2 Admins in case of sickness or absence.



Need to invite a large number of employees at once? Contact our Support team to access the bulk invite feature, to send each employee an invite to your organisation. Simply share a CSV file with the employee details, and we’ll take care of the rest.