You can book a trip for a colleague, or guest traveller. How you do this depends on whether your account is based in the UK or EU.
🇬🇧 For UK Accounts
Booking for someone else is quick and seamless:
- To book for an employee with a Trainline Business account:
- Select passengers from your employee list when you start your search
- Their name and email address will be auto-filled at checkout, and they’ll receive the confirmation email directly
- Need to book for a guest? That’s fine too - you can still book on behalf of people not on your employee list, you’ll just need to enter their details later
You’ll be able to see who booked and who travelled in your Passenger Level Report.
💡 Tip: Invite employees in bulk to make things easier - use the bulk invite link feature for faster setup. Newly invited employees may take up to 1 hour to appear here, you can book as a Guest in the meantime if required
🇪🇺 For EU Accounts
To book for someone else:
- Simply enter their name and email address during checkout
- The traveller will receive their ticket and confirmation email directly
- You’ll be able to see who booked and who travelled in your Passenger Level Report
